Archive for the ‘Opinion’ category

Critiquing microfinance, Part II

April 20th, 2008

This is a continuation from Part I which focused on a recent New Yorker article.

New York Times Article

Elizabeth Malkin recent wrote an article in the New York Times called, Microfinance’s Success Sets Off a Debate in Mexico where she outlines some of the issues in the debate on the commercialization of microfinance. This article focuses on Banco Compartamos, a successful microfinance bank in Mexico, which went public in 2007 resulting in a large amount of publicity on investor returns from a bank which serves Mexico’s poor.

First, if you’d like to get a deeper understanding of the Compartamos IPO, there is an excellent case study written by Richard Rosenberg and published by CGAP (Consultative Group to Assist the Poor … part of the World Bank) called CGAP Reflections on the Compartamos IPO. I have read this article in detail and found it very helpful in unpackaging the complexities, nuances and unique circumstances of the IPO which is often lost in the sound bites of both supporters and critics.

Here are a few [of the many!] facts surrounding the Compartamos IPO:

  • Compartamos didn’t issue any new shares as this was a secondary offering. Rather, certain shareholders sold their holdings on the Mexican stock exchange.
  • At the IPO, more than 2/3′s of the shares of Compartamos were held by NGO shareholders who were (and are) committed to reducing poverty.
  • $275M or about 5/8ths of the IPO sale proceeds went to NGOs to reinvest in their missions and the rest (about $150M) went to private shareholders.
  • The IPO made public (and realized in the case of the stock sellers) the investor returns which had accumulated while the company was private. That is, while there likely was some upward bump due to market conditions in the value of the shares through the IPO process, most of the investor returns were not related to the IPO itself.
  • At the IPO, the market valuation of Compartamos was approximately $1.5B which represents a roughly 100% per year compounded return for investors over 8 years.
  • The interest rates charged by Compartamos in terms of yield in 2005 was 86.3% (when you add required VAT, the rate to borrowers is about 100%.)

Needless to say, with these type of numbers floating around in the same sentence as “the poor” there are lots of opinions on this transaction and whether this is a positive or negative event for microfinance and ending poverty. Supporters (and even CGAP) say that this is going to result in a lot more private capital being directed to the poor resulting in a broader variety and higher-euality financial services being delivered to the poor. Critics highlight the high interest rates as gouging the poor and the amount of profits pocketed by private investors (although somewhat reduced in this situation) as being exploitive. And most everyone agrees that optically high profits in serving the poor could be used by populist politicians to argue for regulations on microfinance which could reduce the availability of financial services to the poor.

Here are some additional facts on Compartamos:

  • To survive the heavy devaluation of the peso and inflation in 1995, Compartamos was forced to raise its interest rates (to its current rate levels) in order to survive.
  • When this macro economic financial turmoil subsided in 2000, Compartamos chose not to reduce their interest rates in order to fund rapid expansion to reach new [poor] clients. CGAP report notes Compartamos’s growth rate of 46% per year post 2000 (vs. 24% in previous 4 years) would not have been possible without the higher retained profits from maintaining these interest rates.
  • The interest rates charged by other Compartamos are about the mid-range range for what MFIs charge in Mexico and there isn’t much difference between the high and low rates.
  • Of the interest earned by Compartamos, about 25% of it is profit. That is, they would make no profit if their interest rate was ~65%. [Note: when I asked the CEO of Mexican MFI competitor why they didn't charge a lower interest rate than Compartamos, he said that this would only put them at the disadvantage in their ability to fund growth of client reach. That is, they would grow more slowly serving fewer poor clients.]
  • Their single largest cost is “operating expense” which is relatively high because they are continuing to forward invest in opening new offices to expand their client base. They are more cost efficient than most MFIs in Mexico.
  • Most of Mexico’s population still have no access to bank services and credit in particular.

Here’s another interesting perspective on commercialization of microfinance titled “What would Leland Stanford do?” by Jonathan Lewis of MicroCredit Enterprises.

All of this data is hard to get your head around … yet alone come to a clear conclusion upon.

The question in my mind is whether in the long-run the Compartamos IPO will be a net positive or net negative for the poor in Mexico?

I think that on net it will result in a positive result for Mexico’s poor. The main factor is that the IPO has raised awareness of the bankability (investability) of the poor and this will attract more private capital which is the only source large enough to support the development of a broad range of financial services for the poor. While I expect that in the short-run that interest rates for microloans aren’t going to drop much, I do think that competition will drive down interest rates in the medium term as more players enter the market. I do hope that competition comes sooner rather than later in order to avert meddling by populist politicians.

Now there’s lots of fodder in this post for some controversy. So, please post your comments with as much objectivity as possible ;-) Disagreements are fine.

Critiquing microfinance, Part I

April 20th, 2008

It is healthy and expected for any growing trend or endeavor to receive critique and microfinance is no exception. I’ve decided to do a mini-round up of some recent critiques for those of you who might not have seen them.

The New Yorker Article

The New Yorker recently published an article by James Surowiecki called What Microloans Miss. In this article, Surowiecki argues that while microloans definitely have positive impact they are not what poor countries need most in order to get richer. He observes that the majority of people in developed countries are salaried workers, not entrepreneurs, hence we need more new small/medium businesses which hire people (he calls the “missing middle”.) He also states that microloans are often used for non-business activities including providing consumption credit during lower income periods. He calls for more focus on equity investments vs. loans to small businesses in addition to loans. In summary, he says “for some people the best route out of poverty will be a bank loan. But for most it’s going to be something much simpler: a regular paycheck.”

Microfinance network Pro Mujer CEO, Ben Moyer posted a response where he argues that “the goal [of microloans] is not to make “poor countries richer”; it is to bring desperately poor people out of poverty by helping them to become self-sufficient.” He goes on to note that “For now, the impoverished semiliterate and illiterate women receiving microloans won’t benefit from investments in the ‘missing middle.’ Microcredit will continue to offer the best return on investment, because it eradicates poverty one person at a time.”

I think that this isn’t an either/or type of issue, but an AND … that is, we need to encourage the continued growth of microfinance and new growing enterprises which create income for families in poor countries.

Microfinance appears to be the best tool available to quickly grow the income of desparately poor families to the point which they can get above the poverty line. That is, they can become relatively stable in being able to provide for their basic needs. Microfinance requires relatively small amounts of capital and infrastructure which means that it can reach and serve large numbers of families very quickly. And you can start to see income improvements in terms of weeks, not years. So, while I agree that we should not over-hype and over-promise on how microfinance can reduce extreme poverty, I also think we should not underestimate the continued positive impact it is having. More importantly, there are many countries and regions where microfinance is almost non-existent, so we need to continue to encourage increased investment to bring this baseline financial service to these families.

There is indeed a dirth of financing options available for new small business … even high-potential ones … in emerging economies. I wrote previously about this “funding gap“. Also, there is a good article by Vinay Ganti which dives further into this topic. The reality though is that this is a medium to long term contributor to emerging market income due to the nature of starting and growing these businesses. It doesn’t mean we should not start investing now!

Also, to get perspective on the reality of timelines for dramatically changing systems, I recommend Hernando Desoto’s groundbreaking book on the history, state and importance of adequate property rights described in his book, The Mystery of Capital. Desoto reviews the history and complexity of the development of property rights in the USA (and other countries) not to discourage more acceleration in property rights in other countries, but on the contrary to help articulate the lessons learned in order to accelerate property rights in emerging countries. We want to deconstruct (in order to understand) the accelerated success of new business starts in certain Asian countries over the past 50 years in order to better encourage similar growth in countries which have not yet participated in poverty reduction growth.

Read Part II

Please post your thoughts in comments.

New hope for the last billion

March 15th, 2008

Mark Lange, a former speechwriter for President George H.W. Bush (don’t tune out!), wrote a very interesting 5 part report called “An End to Poverty” summarizing some of the latest facts and thinking on extreme poverty and the road forward.

I think this is an excellent summary which challenges both the mainstream left and right attitudes and solutions to poverty. He calls us to focus on the “last billion” who are stuck in extreme poverty rather than to see all developing nations/peoples as in the same situation (which they are not.)

He has “borrowed” many of his stats from Paul Colliers new book, The Bottom Billion and added some new ideas. I just finished reading Colliers’ book and I will soon write a book review with a strong recommendation to read.

Part I – A first step for the global poor – shatter six myths
Part II –
Why so much aid for the poor has made so little difference
Part III –
What it takes to open a door for the poor
Part IV –
The risks of fighting poverty too well
Part V –
Practical steps to end poverty

Please post comments about facts that surprised you and things that Mark raises which cause you to wonder if you need to rethink some things on how you’re thinking about the best approaches to ending extreme poverty.

Is the world getting better?

February 13th, 2008

Most people perceive that the world is a pretty rotten place and getting more rotten. We’ve got more wars/violence, more inequity, Africa getting poorer, climate change, etc.

The Economist recently published an article sharing statistics about how the world is doing looking at three categories: the underlying social condition in poor countries, poverty alleviation over the past decade and the incidence of wars and political violence. The net is that while there definitely are some rotten things going on, the net is that over all the world is a much better place for most people than it was a decade ago. Here are a few of items from the article (please read the article for more details as there are a lot!):

  • 25 years ago in China, over 600M people were living on < $1/day. Today this number is 180M … meaning 420M+ people are now above this level.
  • Between 1999 and 2004, 135M people worldwide rose from < $1/day to above this level. This is more people, more quickly than at any other time in history.
  • In South Asia, the number of people without clean water has halved since 1990.
  • In 1975, 75% of people aged 15-25 were literate. Now the rate is almost 90%.
  • In 1970, the fertility rate in East Asia/Pacific was 5.4 and now is 2.1 In South Asia, it was 60 and now is 3.1. Overall, global fertility has fallen from 4.8 to 2.6 in 25 years. Africa has all but one of the countries with fertility rates above 5.0.
  • A World Bank study noted that every 1% increase in national income her person in an emerging country translated in 1.3% fall in extreme poverty.
  • In 2007, the global economy entered its fifth year of over 4% growth — the longest period of expansion since the 1970′s. Also, trade grew 9% despite all of the challenges.
  • Almost half of all humans lives in countries with growth of more than 7% per year (which doubles the economy every decade).
  • Inequality has risen in both rich and poor countries overall, but there are examples where this is not true questioning whether globalization is the main culprit of inequality. The Economist argues that lack of [quality] education is likely the biggest culprit.
  • In 1990, more than 25% of people in developing countries lived on < $1/day. At current rates, this will be 10% by 2015.
  • Income is not the only way to quantify improvement for the poor. Monetary measures understate the real gains from things such as lower child mortality, safer water, literacy and other social achievements.
  • A study shows that the number of conflicts (international and civil) fell from over 50 at the start of the 1990′s to just over 30 in 2005. The number of international wars peaked in the 1970′s and have been falling ever since. The death toll in battle fell from over 200,000 a year in the mid-1990′s to below 20,000 in the mid-2000′s. [The WHO has higher numbers.]
  • The number of incidents of terrorism has increased since 2001 although the number is still very small.

I am not trying to say our efforts to accelerate the end of poverty should be reduced, but simply to notice and celebrate where progress has been made.

Were many of these data points a surprise to anyone else besides me?

Bill Gates on Creative Capitalism

January 26th, 2008

Bill Gates shares his vision for “creative capitalism” at the World Economic Forum in Davos this past week. His speech is 20 minutes long, but very worthwhile for people interested in what the leader of the world’s largest foundation is thinking.

Here are a few of his points I noted:

  • Bill is an optimist … he sites examples of how overall the world is getting better including improved rights for women, doubling of life expectancy in the past century, access to medicines and more … but he is an impatient optimist as there is a lot more than can be done
  • About 1 billion people live on < $1/day ... most of these people don't get enough food/nutrition, clean water or have access to electricity
  • Market incentives enable benefits in inverse proportion to need … that is, the most less off benefit the most and the least well off benefit the least
  • He believes we need an innovation in the capitalist system … a new form of incentives for businesses to serve the 1/3 of humanity who benefits the least from capitalism
  • He calls this new endeavor, creative capitalism
  • Capitalism encourages self-interest … creative capitalism adds interest in caring for others … especially the poorest others
  • He proposal is that companies who engage in serving the poor should be given public recognition as their reward for these investments
  • He encourages companies to compete with each other to do the most good (in addition to making profits) and governments should create market incentives for this behavior
  • He challenges companies to contribute their “best minds” for innovation and their core expertises and not just their cash to these efforts

If you prefer reading a summary of what he talks about, here is Wall Street Journal article.

This idea is clearly aimed at big companies and government which is fine and good. I’m going to write more about social entrepreneurs as I believe they could even have a more significant long-term impact on bringing beneficial products and services to the poorest.

Do you agree with Bill Gates? Post a comment with your response.

Zero defaults not good for innovation

November 5th, 2007

One of the key metrics tracked closely by microfinance institutions (MFIs) is the percent of the loan portfolio at risk (PAR) after 30 days. That is, what % of the loans outstanding are in arrears more than 30 days. This is viewed as an important indicator of the “health” of a loan portfolio and the health of the MFI.

In some countries, there is a perception/expectation that 30-day PAR (PAR30) should be almost zero. For instance, in India, most the high-growth organizations have PAR30 of less than 2% and some have very close to zero. This is achieved through a number of methodology implementations including manageable loan sizes/payments, group guarantee/social capital, frequent repayments, etc. In other countries (e.g. many countries in Latin America), the typical PAR30 is in the 5-10% range. There are no absolute right or wrong levels (although getting above 10% can have some potentially very negative tipping point issues), just different models in different locales.

At the recent Unitus Leadership Summit, there was an interesting discussion amongst some of the world’s fastest-growing and innovative MFIs around what the target rate for PAR30 should be. On one hand, low PAR indicates that your system is working well and you don’t have to have your in-good-standing clients paying more to subsidize your delinquent borrows. On the other hand, it is very difficult to innovate in without experimenting … and experimentation often leads to, at least, some short-term decrease in PAR as you’re ironing out the process.

Some of the innovations under development are:

  • moving from weekly to bi-weekly repayments … this is an oft-requested feature by clients as it would reduce the amount of time spent on transactions
  • individual loans instead of group loans … essentially not using a group incentive model
  • loans to men … most MFIs only loan to women
  • different repayment installment models … e.g. rather than typical equal amount of principle and interest on each repayment, offer some balloon repayment options
  • agriculture-related loans … most MFIs currently don’t provide this type of loans due to the high risk of crop failures and the seasonality factors
  • higher loan size … ramping up size of loan more quickly based on individual needs and capacities … most MFIs have fairly similar loan size increases purely based on how long you have been a borrower in good standing
  • early repayment options … requested by some borrowers who want to pay off early to lower interest payments and, in some cases, accelerate to next larger loan size
  • new financial products such as insurance

I think that we should encourage MFIs to be more innovative in developing and experimenting with new financial services for the working poor even if this results in some marginally higher default rates in the short-run as ultimately the innovations will provide more value/benefit to the clients.

Increasing Microfinance Productivity

October 31st, 2007
Photo by me of rural microfinance center meeting near Bangalore, India in September 2007. The gentleman in the middle is the loan officer from Grameen Koota MFI. The woman to his right is the elected center leader for this group of 30 women. The others were part of our Unitus Partner Expedition trip which my wife & I hosted … enabling westerners to get a hands-on experience of microfinance.

Last week, I was in the Philippines for the Unitus Leadership Summit, an annual gathering of some of the globe’s top social entrepreneurs running many of the most innovative and fastest-growing microfinance institutions in some of the poorest areas of the world. It was a privilege to listen in on sessions where they shared what was working, what wasn’t, their challenges and their aspirations. While some of them are considered competitors, they shared very openly about the experiments they were doing in areas such as mobile banking, product development, increasing operational efficiency, raising capital, high-capacity staff recruiting and training and more.

One of the most fascinating topics was their focus on innovating to increase the productivity of their largest group of staff, loan officers. Loan officers are the front-line staff who directly provide financial services (including microcredit) to their bottom of the pyramid customers and make up 70%+ of their staff count. If they can increase loan officer productivity, their whole cost structure goes down and ultimately they can pass the savings on to the customer in the form of lower interest rates. So, this is a very important metric!

Many MFI’s are happy if a single loan officer can serve 300 clients at a time. [Remember the loan officer goes to the client and often they meet once per week with every client, so the number of touchpoints and travel time is significant.] The conversation started off with how they were not satisfied that 750 (!) clients per loan officer was the maximum productivity. Many of them are now reaching this level of productivity. They get to the 750 number as center groups of 50, 3 center meetings per day and 5 days per week. Of course, there’s the recruitment of new members, new member training, follow-up on members, data entry, various paperwork, etc. which also needs to be done.

So, we had a brainstorming session on ways to further increase productivity without overloading a loan officer. Here are some of the ideas that came up:

  • Reduce the maximum radius to client location to 10km (usually now further)
  • Collections every 2 weeks (half the # of trips/meetings)
  • Deploy handheld/wireless devices to loan officers to reduce paperwork and cash-handling time and cost of float (and reduce group meeting time)
  • Create pre-printed stickers to put in client passbooks (rather than having to handwrite each entry in each passbook…loan officer has to do this as most women are illiterate)

But then the discussion went in a different direction … rather than focusing on the # of clients per loan officer as the productivity metric, why not focus on margin generated per loan officer? This has a number of implications and issues including:

  • This would encourage innovation around offering additional products to clients so that meeting times have a lower relative transaction cost. e.g. if you also provided insurance products or health products in the same client meeting, there is a much smaller incremental cost as the meeting is already scheduled.
  • Would loan officers be able to handle a broader range of products well?
  • Would this type of focus increase or decrease client retention long-term?
  • Will loan officers then seek to focus on less poor clients who have capacity for say larger loans with more margin?

So, there wasn’t any silver bullet and with every attempt to innovate there is going to need to be experimentation and refinement. But, I really liked the continuous improvement attitude that they demonstrated and the willingness to challenge the current status quo thinking.

Affirmative action for the poor

October 19th, 2007

The Economist recently wrote about (article: With reservations) the current debate within India about whether the existing affirmative action (called “reservations” in India) quota legislation for the poor should be extended from higher-education education and government jobs to private companies.

First, there are a variety of viewpoints of who should get affirmative action benefits. Historically, these benefits have mostly been allocated to dalits (aka untouchables) and tribal peoples. Some now advocate that these reservations should also apply to the [much larger group of] lower caste peoples (some estimate at 500M+ in India) and non-Hindu poor including Muslims. There are many complicating factors and opinions on this due to the significant political partisanship of many of these groups. See my post on the India caste system for more details on this.

Second, there is a significant difference in attitude to caste within urban environment (where caste is discriminated against less) and rural (where it is still very strong). This makes it difficult to create laws which have the intended benefits of removing discrimination while not unhelpfully propping up those who don’t need the help and abuse these guarantees.

Third, the article notes that another confusing factor is that low-caste Indians are getting less poor at almost the same rate as the general population. The statistic they note is that between 1983 and 2004, the low-caste Indians spending power increased by 26.7% compared with 27.7% for the average Indian (source: National Sample Survey Organisation).

Fourth, there are also regional differences. In northern India, they note that for historical reasons that commerce is dominated by members of a few business castes, while in south India the business community has been more open to members of non-business castes.

So, does it really make sense to extend affirmative action quotas en masse to the private sector? Is this the right approach and priority to helping the poor? What do others think?

Populist redistribution isn’t working

August 28th, 2007

I remember reading an article in The Economist sometime last year (I can’t remember the exact issue) which was reviewing the impact/results of the various populist political movements in the past 50 years which have cyclically swept through Latin American countries. They all generally followed a similar model … an elite group was governing politics and enriching themselves and their friends through corruption … a charismatic leader arises promising to shift the power (and wealth) back to the average poor citizen to right this wrong … this charismatic leader is swept into power based on their promises of nationalizing important industries and progressive redistribution of wealth back to the people. Eventually, the charismatic leader gets caught with their hand in the cookie jar and loses power back to a more centrist or right wing politician.

What The Economist was interested in was whether the working poor were actually better off after this process. They were actually expecting to find a mix of results. What they found was that in 100% of the cases that the working poor were actually worse off after these populist cycles. That is, while some of the working poor were helped out temporarily by the hand-outs, ultimately they (as a group) were not better off as the unsustainable welfare services were scaled back.

This is happening again in Venezuela. Chavez is funneling increasingly nationalized oil industry money into food and other subsidies for the working poor. He is instituting price caps on certain food items which is resulting in empty store shelves and a thriving black market. The currency is now trading at 50% of its official exchange rate on the black market. All of this is causing inflation … which hurts the poor the most as they have the fewest options to hedge inflation. Wealthy and middle class people are converting their wealth to physical assets and even borrowing in bolivar currency to buy more assets/dollars through various schemes … increasing their wealth.

There is also widely-recognized decline in oil production (although not admitted by the government) as Chavez pushes out the skilled oil company management replacing them with his cronies plus a decline in adequate oil infrastructure investment (due to his funneling of oil incomes to other schemes.) Chavez’s policies are currently achievable because of the high price of oil. But, of course, this is not sustainable long-term and because oil revenues are not properly being invested in the country’s infrastructure, there will be no pay-off at the end … especially for the poor.

For more of the details:

Interview on microfinance

August 16th, 2007

I was recently interviewed by Levi Hug, an economics student at Eastern Oregon University. Here’s a sampling of the Q&A…

Levi: What do you see that’s particularly special about microfinance, when compared to other forms of development?

Dave: I write a blog (defeatpoverty.com) and one of the things I’ve been particularly interested in and been doing a lot of research on is things that can help people get out of poverty on a sustainable basis, versus simply putting bandages on situations—helping someone through a short-term thing, but not necessarily helping them long-term. These things aren’t bad, there are lots of needs for people to be given relief in dire circumstances. But, ultimately what’s much better is to have people be sustainably out of poverty.

Number two, I’m really interested in things that have the potential for scale. One of my heroes is Muhammad Yunus, and one of things he talks about in his book is how some people haven’t liked his approach in pushing for very high volume in serving people. Some people say, “small is beautiful.” And, Yunus’ response is, “well, the reality is that small is small.” Helping five or ten or even 100 people is fine and good, but it’s still small impact. If you want to help a village, an area, a state, a community, a country, whatever scale you’re thinking of, that’s going to require something that can scale. So, microfinance has demonstrated, and it’s one of the few tools that I’ve been able to find historically that has had a large impact on actually lifting people out of extreme poverty on a sustainable basis and at a large volume. So, I’m really interested in things that meet that criteria and microfinance is one of the most interesting ones that I’ve observed. But, there are other things that are starting to be experimented with and are starting to show promise that may have the same characteristics.

Read full interview

The Caste System in India Lives

July 26th, 2007

I recently blogged about how the caste system was being lived out on the streets of India in the life of one very poor dalit woman.

About a month ago, (yes, I’m behind on blogging) the Wall Street Journal wrote a front-page weekend edition piece called “Caste Away” about a dalit (aka an Untouchable) who has attempted to break into the fast-growing, professional IT business in India. The article tells the story of how Mr. Thoti was been discriminated against throughout his attempt to build a career. There are moments of hope when he finds hiring managers who are color-blind to the caste system, but this is the exception rather than the rule. Even the chief economist of the Royal Bank of India (equivalent to USA central bank), another rare dalit success story, still faces discrimination.

If you are interested in further reading, there is a book written over a century ago by Mahatma Phule called Slavery which argues that India’s caste system is similar to the slavery issue faced by the USA.

The India Caste System Overview

At the top of the caste system are the brahmins … historically the priests and by far are the current ruling class (almost every institution) in India today. Then their nearest high-caste cohorts are the kshatriyas (warrior caste) and vaishyas (merchant caste). The vaishyas overwhelming oversee the banking and financial systems in India. The Sudras are the low-caste peoples … numbering over 500 million in India! … who are identified with a particular occupation (e.g. potter’s caste, shepherd’s caste, buthcher’s caste, etc.) And then below the caste system are the dalits or untouchables.

Here is a picture of the caste hierarchy.

What is interesting is that the dalits, while still overwhelmingly extremely poor, are often better off than the low-caste peoples. Part of this is due to the affirmative action setup for dalits.

Have you experienced the caste system? Please post a comment (and please include your caste name in your comment!)

Working Poor 1, Anti-Wal-Mart Coalition 0

July 24th, 2007

A month ago, Wal-Mart announced that it was finally entering the financial services business. I say, finally, because an unlikely group of anti-Wal-Mart collaborators … big banks threatened by Wal-Mart’s commitment to low-cost financial services and the traditional anti-Wal-Mart folks (populist politicians, union organizers and a range of other interests) … had successfully blocked Wal-Mart from getting a federal banking license.

What is puzzling to me is why so many people are against more financial services for the working underclass/poor from the company which has brought them non-fee ATM access and the lowest cost option for check cashing. Wal-Mart claims that that users of their current financial services save on average $450/year or about $40/month. That’s not chump change and reduces the poverty tax!

OK, so how did Wal-Mart get around this obstacle? They chose to partner with GE Money and Visa to offer a debit card … or what they call a MoneyCard. You don’t need to setup a bank account, nor do you require a credit check. Customers will be able to directly deposit checks onto their card, check balances online and get balance updates over their cellphone. In many cases, customers can greatly reduce and even eliminate check-cashing and other bank fees they would otherwise incur. Sounds pretty good to me. [Yes, there are fees which some critics have argued should be lower.]

Why does this matter? Wal-Mart reports that 20% of its customers (about 27 million people) don’t have bank accounts. The MoneyCard and associated financial services provided by Wal-Mart enables these customers to have a virtual bank account with the convenience of both in-store Wal-Mart service hours (better than most banks) plus convenience of a standardized payment/cash card. I wouldn’t be surprised if a large number of their customers who have bank accounts will move over to the MoneyCard as their preferred “bank account”.

Please understand … I don’t think everything that Wal-Mart does is right. I think the issue of health insurance benefits for workers is a tough issue that we need to figure out on a state or federal level. Their record of dealing with some of their vendors also has some major issues. What I am calling for though is to give credit where credit is due. Wal-Mart has a strong track record of delivering value to their customers who are predominantly the working lower-income population. Let’s get behind company initiatives which provide beneficial services like this.

More references:
New York Times article
USA Today article
Wal-Mart’s official introduction info
Get your own MoneyCard today

Your thoughts on this? Post a comment.

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